AceNotes Privacy Policy

Last Updated: October 24, 2024

About AceNotes

What is AceNotes?

AceNotes is an AI-powered learning platform that helps college students excel in their studies. Our platform transforms lecture recordings into comprehensive study materials, making it easier to review and retain course content.

Our Core Features

AI Lecture Analysis: Convert audio recordings into structured notes and study materials.
Study Tools: Generate quizzes, flashcards, and summary materials from your lectures.
Class Organization: Keep your course materials organized by class and topic.
Content Sharing: Collaborate with classmates by sharing study materials.
Premium Features: Access advanced study tools and features using Ace Coins.

Who Can Use AceNotes?

AceNotes is exclusively available to college students and faculty members with valid .edu email addresses. We maintain this restriction to ensure a focused, academic environment.

How AceNotes Protects Your Privacy

We understand the sensitive nature of educational content and personal information. Our privacy policy explains how we protect your data while providing these services.

1. Introduction

This Privacy Policy explains how AI NOTE TAKER LLC ("we," "us," "our," or "the Company") collects, uses, and protects your personal information when you use ACENOTES.AI (the "Service"). We are committed to protecting your privacy and handling your data in a transparent and secure manner.

2. Information We Collect

2.1 Account Information

Educational email address (.edu)
Name
Academic institution
Account credentials
Profile information

2.2 Educational Content

Class/course information
Audio recordings
Transcribed content
Study materials you create
Quiz responses and performance data

2.3 Usage Information

Service interaction data
Feature usage statistics
Study patterns and preferences
Content sharing activities
Device information

2.4 Technical Data

IP address
Browser type and version
Device identifiers
Operating system
Log files
Performance data

2.5 Payment Information

Payment method details
Transaction history
Ace Coins balance and usage
Billing address

3. How We Use Your Information

3.1 Core Service Functionality

Account creation and management
Audio processing and transcription
Study material generation
Content sharing and access control
Payment processing

3.2 Service Improvement

Feature optimization
Performance monitoring
User experience enhancement
Bug detection and resolution
Service analytics

3.3 Communications

Service updates and announcements
Technical support
Account notifications
Educational content recommendations
Marketing communications (with consent)

3.4 Security and Compliance

Fraud prevention
Account security
Policy enforcement
Legal compliance
Academic integrity monitoring

4. Data Storage and Security

4.1 Data Storage

Information is stored on secure cloud servers
Educational content is encrypted at rest
Backups are maintained for disaster recovery
Data retention follows legal requirements

4.2 Security Measures

Industry-standard encryption
Regular security assessments
Access controls and authentication
Security incident response procedures
Employee data handling training

5. Data Sharing

5.1 Service Providers

We may share data with trusted service providers who assist us in:

Cloud hosting
Payment processing
Audio transcription
Analytics
Customer support

5.2 Educational Institutions

We may share information with educational institutions:

To verify student/faculty status
When required by law
In cases of academic integrity concerns
As part of institutional partnerships

5.3 Legal Requirements

We may disclose information:

To comply with legal obligations
To protect our rights and property
To prevent fraud or abuse
In response to valid legal requests

6. User Controls and Rights

6.1 Account Settings

You can:

Update your profile information
Manage privacy settings
Control content sharing permissions
Adjust notification preferences

6.2 Data Access Rights

You have the right to:

Access your personal information
Request data correction
Export your data
Request data deletion
Opt out of non-essential communications

7. Cookie Policy

7.1 Essential Cookies

Authentication
Security
Service functionality
Session management

7.2 Analytics Cookies

Understand service usage
Improve user experience
Monitor performance
Track feature adoption

8. Special Circumstances

8.1 International Data Transfers

Data may be processed in different countries
We ensure appropriate safeguards
We comply with data transfer regulations

8.2 Academic Integrity

We may monitor and analyze user activity to:

Prevent academic dishonesty
Protect intellectual property
Enforce institutional policies
Maintain service integrity

9. Changes to Privacy Policy

We may update this policy periodically
Changes will be posted on the Service
Material changes will be announced
Continued use indicates acceptance

10. Contact Information

Email: ace@acenotes.ai

11. Additional Information

11.1 Data Retention

Active account data retained while account is active
Inactive accounts may be archived after extended periods
Deleted account data handled per legal requirements
Some data retained for legal/business purposes

11.2 Children's Privacy

Service not intended for users under 13
We do not knowingly collect children's data
Parent/guardian consent required for minor users
Special data handling for users under 18

11.3 California Privacy Rights

California residents have additional rights under CCPA:

Right to know what personal information is collected
Right to delete personal information
Right to opt-out of personal information sales
Right to non-discrimination for exercising rights

12. Legal Basis for Processing

We process personal information based on:

Contract performance
Legal obligations
Legitimate interests
User consent
Educational institution requirements

13. Data Protection Rights

Depending on your location, you may have rights to:

Access your personal information
Correct inaccurate data
Request data deletion
Restrict processing
Data portability
Object to processing
Withdraw consent